What is this all about then?
- What information we collect and how we collect it
- How we use the information and who we share it with
- How you can access and update such information
- How we protect the information we store about you
Who we are
ETC is operated by European Tourism Club of Malta Ltd., a company registered in England at Unit 14, Long Acres Park, Newchapel Road, Lingfield, RH7 6LE, United Kingdom and company number 9701420.
The full legal bit
ETC reserves the right to change our Policy at any time and without notice, so be sure to check this Policy regularly to understand how we use your information.
ETC users and visitors to our site
What information does ETC collect if I decide to join the ETC social community?
Travel With Mee is a meeting place for adults, and other ETC pages for everyone, and we provide that service by operating a social network site offering users the opportunity to connect to our global community of users.
To join the ETC network you will have to complete our online registration form, where we ask you to provide us with information about you, such as your name, your email address, your gender, your date of birth, your location details. You also have the opportunity to provide other details about yourself, but these are optional. Because you control your user profile, these details are available to you at any time by accessing your “Profile” page, which gives you the chance to correct or update (other than gender and name, user name, ID, birth date) your information at any time by just logging in to ETC.
Once you have created a Profile, we will automatically track certain information such as your IP and email addresses. We may from time to time allow our employees to use the product testing for user engagement purposes.
For safety and security and to ensure you have the best possible user experience, we require users to verify their accounts (because we want to make sure you are not a robot!) and might ask for your phone number. Do not worry! This is only to make sure you are alive and breathing!
What information does ETC collect about me if I am under 18?
You can only become a member of Travel With Mee if your aged 18 or over or the age of majority in the country in which you reside if that happens to be greater than 18. That means Travel With Mee does not knowingly collect any information about children, minors or anyone under the age of majority. Nor do we knowingly market to children, minors or anyone under the age of 18. If you are less than 18 years old, we request that you do not submit information to us. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that persons registration and delete their Profile information from Travel With Mee. If we do delete a Profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new Profile.
On other ETC pages there are prrograms and competitions not only for adults over the age of 18. Applying for these programs we ask for usual datas from also kids (name, email address, birth date…) Their signing up with us and application for competitions can be accepted with an adult confirmation. Without the mentioned confirmation we ignore the signing up with us and applications for our programs and competitions. A child under the age of 18 can only take part in competitions and only sign up with us with perental permission. Parental consent is required from all children and teenagers under the age of 18. Age limits can be seen on the site of each program.
Does ETC collect my personal information if I am not a member and just visit the site?
No. We do not collect any personal information about visitors to our site. If you do visit us without becoming a member, we will place session ID cookies on your computer. For more information about cookies generally, look at the answer to “How does ETC collect information about me?” below.
If I put other information about me on the site, what does ETC do with it?
ETC is designed to make it easy for you to find, connect and interact with other members of ETC by posting information about yourself. When using the App you should assume that anything you post or submit will be publicly viewable and accessible, both by Users of the App and non-Users of the App. For example, to make it easier to find other ETCers and connect with them, we have allowed you to share other users profiles on Facebook. This feature can be turned off in your settings at any time.
You can also use our electronic messaging system, which allows you to communicate with other users. We recommend and encourage you (and all our members) to think carefully about the information they disclose about themselves, and suggest you follow our Guidelines and Safety Tips. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers licence details and other sensitive information in your Profile which is open to abuse and misuse.
Please be careful about posting sensitive details about yourself on your Profile such as your religious denomination and health details. While you may voluntarily provide this information to us when you create your Profile, including your sexual preferences and ethnic background, there is no requirement to do so. Please remember that photographs or any video clips that you post on ETC may reveal these kinds of sensitive personal data. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing your information and making this public to other users.
When you post information about yourself or use the messaging, the amount of personal information you share is at your own risk. If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate your account.
What does Travel With Mee collect about me if I use the mobile app?
Travel With Mee offers you the opportunity to stay in touch with the friends and contacts you have made no matter where you are. You can do this by using your mobile phone or by downloading an application to your desktop that allows you to share your location with other users.
When you use your mobile or the desktop application, we will collect information about WiFi access points as well as other location information about your longitude and latitude. That information helps us identify your physical location so that it can be displayed and shared with other members choosing to view “Close to mee” posts.
If you do not want your location to be known, then please do not download the desktop application or use your mobile device when you are on ETC. If you have enabled location services, but wish to turn it off, you can do so by the following methods:
- Desktop — quit application
- Iphone app — settings, location services, off
- Android — profile, privacy, on
What is collected from me if I use ETC premium services?
When you take advantage of ETCs premium features, we collect financial information necessary to process your payments as per your chosen payment method. Please note that we do store credit card and other payment card details. Our payment service providers also do (and are approved to do so by all applicable regulatory bodies).
When you access ETC or play our games we collect certain technical information about your computer system or mobile device and statistical data about how you play our games. We use this information to improve our site and our games, so that you can increase your fun.
Can ETC collect information about me from other sites I use, such as Facebook?
If you have registered on one of the social websites, such as Facebook, your Profile will be available to all users of the ETC social network whether via our site or social websites.
Remember that when you register with a social website, you are also giving them personal information, so we recommend that you read their privacy policies as ETC does not control how they use their information.
If you have registered on one of the social websites, such as Facebook, or you have verified your account via a social website, we may connect your ETC profile with your profile on such social website. We may do this by way of new products and applications which we introduce from time to time, including new products powered by our group companies.
If you have verified your account through a social website and do not want to link your ETC profile to your profile on the social website, please go to the “Verifications” section on your profile page and click “forget this account”.
If you have created an ETC profile through a social website and you do not want to link your ETC profile to your profile on the social website, ETC cannot amend these settings. Please visit the application settings on your social website profile and follow the instructions to remove the ETC access permissions.
Does ETC collect any other personal information about me?
If you contact our Customer Support team via Contact page, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you).
Will ETC contact me?
Does ETC use my personal information for any other purpose?
We may use material that you post on the open access areas of ETC in advertising and promotional materials on our partner sites and partner products. We believe these uses allow us to improve our site and better tailor your online experience to meet your needs.
We use your personal information to resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use.
What are cookies and what cookies does ETC use?
We collect information by placing cookies on your computer or mobile. A cookie is a piece of text stored on your computer or mobile by your web browser. They are basically a tool that stores information about website visits, recognises you and your preferences each time you visit ETC, and ensures site functionality and enables us to provide the services our members request.
When you visit the publicly available sections of ETC, a session ID cookie is placed on your computer that only lasts while you are visiting. We also place persistent cookies (also known an local storage devices) on members computers, so that ETC remembers them and makes their login experience faster and easier. We may use persistent tracking cookies on your mobile device, mainly for security protection purposes, such as to prevent phishers, scammers, unauthorised log in attempts, and to help you access your hacked account. We do not use any information whilst you are logged off.
You may set your browser and your mobile settings to block cookies and local storage devices, but if you do so, you may not be able to access the features that ETC offers.
those that are strictly necessary to deliver the services and products you have requested, such as, for example purchasing Advanced Features
cookies related to the performance of ETC site, such as analytics that help us determine how our site is performing and ensuring a smooth and trouble free experience for our members and visitors
cookies related to the functionality of ETC site, such as remembering your preferences at log in or your preferred language or allowing you to chat, add photos and instant message ETC members
third parties cookies that also relate to functionality and that you request via social plugins, links to other social networks or viewing of videos
ETC uses of cookies and local shared devices so that we know who you are, what interests you and so that you can do the things online that you want to do, like chat with new people, share your content and buy Advanced Features knowing that your data will be secure. Below is a table to explain ETC cookie functions and why they are used.
ETC uses its own Analytics to collect information about how visitors use the ETC site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Analytics and research
These cookies help us to identify our members so that when you are logged in, you can enjoy ETC offerings, experiences and various features, such as uploading photographs, chatting and can localise your experience, such as when you have requested to view ETC site in your local language or when you have asked ETC to “remember me”. These cookies also help to remember who invited you to join ETC.
We may use persistent cookies, which will help us to ensure we have identified the same device is logging into the correct account. These types of cookies also help with our anti-spam measures and may help us to prevent phishers, scammers, unauthorised log –in attempts to your account and accessing any hacked accounts.
Security and site integrity
In some cases, the site feature you choose may allow a third party to place cookies or local storage devices on your computer. The third party who places cookies on your device is responsible for how they process their data and ETC recommends that you read their privacy policies. Third parties who place cookies on your device when you use ETC include, and we have included a link to their privacy policies:
Site features and services
We need to use certain cookies and local storage devices to ensure our members have the best possible experience, such assisting with your navigation of our site, ensuring pages load up quickly and respond faster to your requests for ETC services.
If you would like to know more about cookies, including flash cookies/local storage devices, the following websites provide useful information:
For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies
Friends and other ETC users
When I put information about myself on ETC, what do the other users see?
To ensure you get to meet as many people as possible on Travel With Mee and ETC, other members get to see your user name and any information you post on your Profile, including photos if you select the “Any users” access setting. Any information you choose to provide should reflect how much you want other ETC members to know about you. You can also choose to limit the information that other users see by adjusting your privacy settings in the “Settings” page, for example you can choose „public” option for your birth date.
What am I allowed to do with other users personal information?
Use it to meet new friends and make new contacts! Beware that you may not use other users information for commercial purposes, to spam, to harass, or to make unlawful threats. ETC reserves the right to terminate the accounts of those who misuse other users information or who otherwise violate the Terms and Conditions of Use.
What information does ETC collect about my friends and contacts?
You can choose to invite your friends to join ETC to make sure that they also get the benefits of meeting new people. To make it easier to search and find friends and acquaintances on ETC, users may search for other members by email address.
If you want to invite your friends and contacts to ETC, we will send an email invitation from ETC in your name or you can send an SMS (if you use our Android or iPhone app) to your friends and contacts encouraging them to sign up to ETC. If any of the individuals you have invited do not register within a few days, ETC may occasionally send reminder emails on your behalf to those individuals. You can choose to invite all your friends or only a select few by simply unticking the names of those friends you do not wish to invite, but please remember you must not invite any children to join Travel With Mee. You are responsible for ensuring that your friend has agreed to receiving an ETC invite.
When you import your contacts, we store their name and email address or their mobile number so that we can automatically connect you and your friend. ETC does not sell these email addresses or mobile numbers or use them to send any other communication besides email invitations. The friend may contact ETC to request the removal of their information from our database by visiting Contact page. Any such request will only apply to addresses or mobile numbers we have at the time of the request and not to any addresses that the member/user provides to us later.
Does ETC sell my information to other parties?
Not at all. We do not sell or rent out any personal information about you to any third party. ETC discloses aggregated non-personal data for marketing and promotional purposes. That means we do not disclose any information that could be used to identify you.
Does ETC disclose my information to other parties?
We may share aggregated information with such parties as Foursquare that includes your personal information (but which does not identify you directly), together with other information including log data with third parties for industry analysis and demographic profiling and to deliver targeted advertising about other products and services.
ETC also wishes to maintain a healthy community, and we will cooperate with all law enforcement inquiries and with all third parties to enforce their intellectual property or other rights. We may also disclose your personal information to government or law enforcement agencies, or private parties, as required by law when/or, in our sole discretion, we believe that disclosure is necessary to protect our legal rights, or those of third parties and/or to comply with a judicial proceeding, court order, or legal process served on us.
In the event that ETC or any of its affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, re-organisation, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal information.
Where is my personal information kept?
ETC is a global website operating through servers located in a number of countries around the world. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence. By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on ETC, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.
How does ETC protect my personal information?
ETC has implemented reasonable and appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal information. ETC uses reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls. Our technical experts at ETC work hard to ensure your secure use of our site.
While we take reasonable precautions against possible security breaches of our website, member database and records no website or Internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your password) and to log out of your account after use.
We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk. Once we have received your information we have procedures and security features in place to try to prevent unauthorised access.
How do I help keep my information secure?
You may not disclose your password to any third parties or share it with any third parties. If you lose your password or give it out, your personal information may be compromised. If that happens, please report it to Support via Contact page. You must change your password immediately via your “Settings” page. ETC cannot be held responsible for your failure to keep your password secure and failure to do so may violate our Terms and Conditions of Use.
How do I change my Profile?
You can review and revise your profile information at any time. Once you register, you will be able to review and change much of your personal information including:
- Your contact email address;
- Your profile, photographs, and videos;
- Your city, region, and country of residence;
- Your password.
Please promptly update your information if it changes by signing-in to your account and following the screen prompts. We strongly urge you to periodically change your password to help reduce the risk of unauthorised access to your account information.
Users in certain jurisdictions are, in accordance with applicable law, entitled to exercise a right of access to personal information about themselves by asking for a copy of the information we hold about them (for which, where allowed by law, we may charge a small fee). Please put any such request in writing and using our contact form: Contact.
Can I deactivate or delete my Profile?
Users of the ETC network have the following choices to delete their profile from our database:
- Send a message via Contact page
- Sign in with your password and delete your profile. These options are available from your “Settings” page.
If you want to stop using your account it will be initially deactivated. This means that no user will be able to search for you on the website although they may still see you profile from direct cached links, but it will not be deleted. We save your profile information in case you later decide to restore your account. Many users deactivate their accounts for temporary reasons and in doing so expect us to maintain their information until they return to ETC. You will therefore be able to restore your account and your profile in its entirety within 30 days of de-activating it.
After the expiration of 30 days, your account is permanently deleted from ETC. We delete photographs from our servers within 14 days from the expiration of the deactivation period while other information (such as contact history) is deleted by us over a longer timescale, by way of housekeeping on a periodic basis. You should only delete your account if you are certain you never want to restore it.
To prevent abuse and/or misuse of ETC by a user following termination or deletion of a profile/account we shall retain such information as we deem in our sole discretion may be necessary to ensure that user does not open a new account and profile in breach of our Terms and Conditions of Use and to ensure compliance with all laws and regulations.
Warning: Even after you remove information from your profile or delete your account, copies of that information may still be viewable and/or accessed on the Internet to the extent such information has been previously shared with others, or copied or stored by other users or to the extent such information has been shared with search engines. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information they may retain such information to the extent permitted under their terms of service or privacy policies.
Removed and deleted information may persist in backup copies for up to 30 days to enable restoration, but will not be available to others in the meantime.
What happens if I do nothing?
If you have not signed in to ETC for twelve months, we may remove your Profile as part of our data cleansing process.
Your ETC account is non-transferable and any rights to your profile or contents within your account will be cancelled upon your death.